vacancy
details
Benefits:
Competitive Salary + benefits
Description
At a Glance
Part of the TUI Travel Group, SkiBound is a tour operator which has been specialising in school and adult group travel for over 27 years. As well as our locally run hotels, SkiBound operate ClubHotels that are exclusive properties run by English speaking staff.Our ClubHotels offer a relaxed and social atmosphere to ensure that groups receive a friendly, fun, value for money holiday. The ClubHotels are situated in various resorts across the French Alps. All our resorts offer something different, from traditional French charm to lively and well established. The purpose of this role is to ensure the profitable day-to-day running of the hotel, ensuring company standards are adhered to.SkiBound run a number of fantastic Summer programmes throughout our resorts. In the Summer the white pistes turn into the ultimate adventure playground! Activity sites spring to life from under the deep snow across the alps. Be it tennis courts, summer luge, volley ball courts or world class mountain bike runs, you will be surprised at what the alps has to offer. If you are an active person or a sun worshipper you are sure to enjoy the alps working for Tui!
Responsibilities
CUSTOMER FOCUS - Daily contact and public relations with guests.
- Manage smooth operation of restaurant service with an upfront approach.
- Create the ‘right’ atmosphere in the bar area maintaining high levels of service.
INTERPERSONAL - Liase with head office and colleagues to ensure accurate, up to date information is held in the resort.
- Ensure good communication links between yourself and your staff.
PEOPLE MANAGEMENT - To carry out effective personnel management with regard to staff training, staff communication, implementation of rotas, tasks and duties.
- To supervise work carried out by staff and necessary corrective action.
- To manage staff welfare i.e. accommodation, meals, payroll information.
- To follow disciplinary procedures.
COMMERCIAL AWARENESS - To maximise revenue in all areas of the hotel including restaurant, food and beverage, room usage and ancillary sales.
- Control operating costs.
- Adhere to budgets at all times.
- Monitor weekly returns of income and expenditure.
- Stock controls for kitchen and bars.
- Operation of Bureau de change
- Control the banking of cash and cheques
- Cash control and ensure the safe handling of all monies taken on behalf of the Company.
- Order food and beverage stocks liasing with necessary staff (i.e. head chef) and suppliers
- Order correct cleaning products, monitor stock control and give necessary training to staff to ensure the correct usage of these products.
PROCEDURAL KNOWLEDGE - Comply with administrative information required by local authorities or the company.
- Setting and monitoring of standards of cleanliness and hygiene in all hotel areas.
- Implement and control an effective maintenance schedule ensuring the upkeep of the hotel at all times
- To ensure correct allocation of rooms.
- Ensure effective supervision of kitchen operations in conjunction with the Head Chef
- Set and maintain required standards of food served.
- Maintain a safe working environment in and around the hotel at all times
- Ensuring all outside areas is kept clear of snow and ice.
- All fire detection equipment; fire fighting equipment and fire exits must be kept in full working order and checked weekly.
Working conditions - All duties will take place in and around the Hotel.
- You will work 6 days per week with one day off as allocated by your manager.
- Hours will vary each day so flexibility is required.
- Your performance will be monitored throughout the season, through direct guest feedback (mainly through teacher/group lea
Requirements
Please see Job Description
APPLICATIONS CLOSED
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